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Charging my electric car is a pain as I can’t use BP Pulse credit

At the public charging point my balance is always shown as zero and when it should be £175

I have a Polestar 2 electric car. Shortly after its launch, because of a number of software glitches, the company gave owners a £450 credit for use on BP Pulse public chargers.

BP operates a membership scheme where you pay a monthly fee and obtain a lower charging cost. Alternatively, non-members can use chargers on a pay-as-you-go (PAYG) basis, at a higher cost. The Polestar offer also gave 12 months’ free membership.

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